A domain name is the address to your website. (For example www.yourbusinessname.com.au). The domain name is an instruction that directs your browser to look at the designated hosting server and retrieve the webiste files that then display in your browser. Domain names are rented and have a yearly fee.

Yes of course.

Sometimes business’s present themselves with akward domain name situations, where they have been purchased by a long lost business partner or under another web developers name.

It is best to make sure your business is the licence holder for your domain name and that the contact details are always kept up to date. If you do not hold the current ownership you will need to ask the respective person to provide you with the “Registry Key / Domain Name Password” so you can transfer it into your own name. To find out who owns the current licence you can check websites like this: who.is.

To transfer the domain name into your name you will need to use the domain name password and sign up to a register (I reccomend using the same supplier as your hosting account to keep all your billing in one place, however it is totally fine to have in a different supplier.) A popular domain name supplier is CrazyDomains, thier service is easy to use and manage, and they are quite affordable. Unlike hosting, there is no quality difference between domain name suppliers as it is simply a registration.

Bold Italic can set up a domain name for you, or guide you through the process. At all times the Domain Name stays in your business name and ownership. It is best practice to make sure that the business maintains ownership of these details.

Hosting is an online space where all your website files are stored and saved. Hosting spaces are rented and come in a range of options. To run an efficient website it is important to use a good quality host.

It is important to make sure that the hosting is WordPress compatible and absolutely crucial that the hosting has an SSL Certificate.

My favourite host for Australian businesses is Ventra Ip. They provide excellent customer support, fast speeds, a reliable connection and are best value for money.

Secondly, I recommend SiteGround. Whilst you are unable to get them on the phone, they have great chat support, and awesome for a WordPress site. SiteGround is also great for international businesses. The quality of their hosting is excellent.

Some businesses like to puchase the domain name and hosting themselves which is totally fine. They simply share the account details with me whilst I publish the webiste and change the password afterwards.

If you are not too confident in the process, I am also happy to arrange the Domain Name and Hosting for you. Rest assured that the ownership will remain in your name. You wil also be responsible for paying the yearly fees.

Yes certainly. Although it is important to remember that the quality of your hosting ultimately defnines the speed and reliability of your website. It is also important to make sure that the hosting is WordPress compatable.

The length of time it takes to build a website can vary depending on the complexity and scale of the project (eg. it may take around 2 weeks for smaller websites, and 8 weeks for more complex websites). There will be time set aside for planning, design, development, feedback/revisions and testing. If you have a deadline in mind please let me know at the beginning of the process and I can let you know if it is achievable. When we start working together, I will send you a design proposal that outlines your project timeline.

WordPress is very powerful. It is an open source content management software and currently powers around 25% of all websites on the internet. WordPress is contributed to by tens of thousands of developers all over the world and is growing from strength to strength. WordPress allows me to develop flexible and customisable websites with best practices to current standards.

Using a web designer can save you time and stress in the short-term, and deliver a website that offers tremendous value to your business in the long-run. I believe in investing in good design. Sure there are lots of DIY platforms out there however the results can vary and be clunky. A poorly made website may end up actually costing you more in the long run. Ultimately, you will need to determine how important the website is to the success of your business, and if your time and resources would be better used elsewhere.

Website costs will vary depending on the complexity of the project.

There is a one off fee for the website design and development by Bold Italic + yearly charges for the Domain Name and Hosting + Any other 3rd party plugins fees (if applicable). Please check out my Website Packages to see some sample pricing. If you would like a more custom quote please fill out my Project Enquiry form and I will get back to you.

No worries, I am here to accomodate. If you would like a more custom quote please fill out my Project Enquiry form and I will get back to you.

Yes of course, I can set you up with a plan of your chosing.
Most commonly I offer 4 x 25% payments. all payments must be made before the website is published.

Payment must be paid in Australia dollars. The invoice will include GST. Invoices can be made via bank transfer or via CreditCard/PayPal (+3%fee).

You can read all of my terms here.

You can read more about my process here.

My business is primarily an online business, which means I mainly communicate via email. However, if you would prefer a phone call, I would love to have a chat. Just email me to arrange a time.

Yes, I offer 3 Months of Technical Support and Website Maintenance Care to make sure you are up and running confidently.

It will be my mission to make sure that you love your website design and I promise to work with you to capture your vision.

Awesome 😃. Please fill out the Project Enquiry form and I will send you through a custom proposal.

I offer 3 months of technical support and website maintenance to make sure you are up and running confidently. During this time we can make sure everything is working effectively. I am happy to bounce ideas off you and make sure you’re all set.

Furthermore, If you would like to revamp or add something new in the future, I would be more than happy to be of assistance. Please get in contact with me and we can discuss the options.

Yes definitely, please see your User Manual for notes. If you have any questions I am happy to help or go over it with you. Please contact me to arrange a phone call.

It is best practice to set up emails with Gmail. However it is common to also setup your email on your hosting account, this does present some risks, however they are minimal.

Google Analytics will be connected to your website. In your WordPress dashboard, you will be able to see all the stats that will provide insights to help you make marketing decisions. Please see your User Manual for notes.

You will need to pay the yearly Hosting and Domain Name fees + any other third party plugins (if applicable).

It is really important to keep your payments up to date. If you do not renew your Hosting and Domain name, your website files may be deleted and your website will disappear. Bold Italic is not liable for any loss of website due to unpaid fees.

If the website files appear to be broken, or you are having trouble logging into the WordPress dashboard, I am happy for you to contact me and I can consult in repairing the issue.

If your hosting server is down and not responding, it is best to contact your hosting provider. Details of your provider will be in your Manual notes.

At the moment it takes about a week for your brand new website to appear in the Google list. However this can really vary.

Building your website on WordPress is such a great start to SEO success and it is possible to achieve great results as WordPress has some great Search Engine Optimisation (SEO) fundamentals built-in. It is recommended to utilise your SEO Plugins and create unique and interesting content on a regular basis that is fresh and content rich. Please see your user manual for some useful tips.

To make your website rank higher in the Google list, it is best to consult an SEO professional.